Question: Does Amazon Refund Missing Packages?

How do I contact Amazon about a missing package?

Amazon missing packages:

  • Call 1 (888) 280-4331- speak with customer service for a tracking update.
  • Ask neighbors if they received the package.
  • Wait 36 hours after the expected delivery date and time to file a claim.
  • Start a claim with Amazon here. . .

How do I report a missing item to Amazon?

Find a Missing Item

  1. Go to Your Orders to see if your missing item is in another shipment.
  2. Next to the image of your item, click Track Package to find the delivery date for this shipment.
  3. If you’re still unable to locate your item, please contact us.

What happens if your package gets lost?

If your package was stolen and there’s evidence, take photos and submit those too. If your USPS lost package was insured, you should be able to get a refund directly from USPS. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund.

What if my Amazon package was delivered to the wrong address?

You can report “delivered to the wrong address” in the Track Package link but there is no way to ask for a refund there. You can get an Amazon Customer Service rep on the phone from the Contact Us link at the bottom of the buyer-facing Amazon page. delivered to the neighbor.

Does Amazon cover lost packages?

Amazon A-to-Z Guarantee Lost & Stolen Package Fact sheet. Having your Amazon package lost or stolen is always a nightmare. In short, this guarantee covers up to $2,500 of the purchase price on eligible purchases (goods purchased on Amazon.com from an Amazon seller).

Who is responsible for stolen packages Amazon?

A-to-Z on the Amazon Prime seller’s side

If a buyer made the purchase through Amazon Prime, Amazon will be responsible for any A-to-Z claims, and will pay up to $2,500 of the purchase price and shipping.

How many Amazon packages get stolen?

With package theft at an all-time high, Amazon and others are fighting back. Package theft is at an all-time high, with 1.7 million packages stolen or lost every day in the U.S., according to researchers at Rensselaer Polytechnic Institute.

How do I contact Amazon about my package?

If that doesn’t work, contact Amazon directly by calling their customer service number at 1-888-280-4331.

  • Select “Start chatting” if you have a simple problem, like tracking a package.
  • Click on “Call me” if you have a more complex issue, like billing problems.

How do I contact Amazon for a missing package?

Amazon missing packages:

  1. Call 1 (888) 280-4331- speak with customer service for a tracking update.
  2. Ask neighbors if they received the package.
  3. Wait 36 hours after the expected delivery date and time to file a claim.
  4. Start a claim with Amazon here. . .